Elevator Advisory for Property Owners & Managers
LiFTSYNC helps property teams gain clarity, confidence, and control of their elevator portfolio — improving vendor relationships, contract performance, and long-term reliability.
A look behind the curtain – What elevator companies do not tell building owners.
Why Elevator Management is Challenging
Most property professionals are not elevator specialists. They rely on service providers to deliver consistent performance, yet communication challenges, inconsistency, and distrust make it difficult to manage and develop capital plans.
Across the industry:
- Approximately 60% of elevator delays originate from communication failures rather than equipment faults.
- Nearly 40% of owners do not fully understand the terms of their elevator maintenance contracts.
This lack of transparency creates stress for management teams, dissatisfaction among tenants, and unnecessary financial exposure.
A New Kind of Elevator Consulting
LiFTSYNC was founded to close the gap between elevator companies and the property teams that depend on them. Traditional consultants focus primarily on contracts and technical audits. We focus on the human and procedural factors that determine real-world results.
Our Distinct Approach
1. Inside Knowledge
With experience inside both global and independent elevator companies, LiFTSYNC understands how accounts are prioritized, how mechanics are assigned, and how internal policies influence service outcomes.
2. People and Process Focus
We address communication and coordination—the areas where most service failures occur—rather than simply rewriting contracts.
3. Implementation and Accountability
We remain engaged beyond recommendations, helping property teams implement measurable systems that sustain improvement.
Services for Property Teams
Vendor Relationship Advisory
Resolve communication issues and rebuild collaborative relationships with elevator service providers.
Contract Review and Negotiation Support
Clarify maintenance obligations, exclusions, and renewal terms to ensure balanced agreements.
Capital Planning and Budget Forecasting
Develop accurate, market-based budgets for repairs and modernizations that align with portfolio goals.
Vendor Risk Index (Proprietary IP)
Gain objective insight into local elevator company performance through data-driven risk scoring.
Performance and Reliability Analysis
Identify root causes of downtime and establish metrics for continuous improvement.
Communication Frameworks and Collaboration Tools
Implement structured processes that keep property and vendor teams aligned and accountable.
Our Process
Our engagement model is transparent and collaborative.
- Discovery Meeting – Stakeholders meet with LiFTSYNC to define scope and desired outcomes.
- Objectives – Goals for involvement are identified and aligned with property priorities.
- Proposal – Objectives, metrics, and value are clearly outlined and mutually agreed upon.
- Commencement – LiFTSYNC stands behind its work with a 100 percent quality guarantee.
“I have had the opportunity to work with Jeremy on several occasions and have always been impressed by his professionalism and problem-solving ability. He consistently transforms complex elevator challenges into clear, achievable solutions that balance technical precision with practical results. Jeremy’s deep understanding of both the construction and elevator industries makes him a trusted partner for owners, managers, and contractors alike”
— Zane Andersson
Testimonials
Zane A.
“I have had the opportunity to work with Jeremy on several occasions and have always been impressed by his professionalism and problem-solving ability. He consistently transforms complex elevator challenges into clear, achievable solutions that balance technical precision with practical results. Jeremy’s deep understanding of both the construction and elevator industries makes him a trusted partner for owners, managers, and contractors alike.”
Alex P.
“Jeremy’s leadership and collaboration were instrumental in completing a challenging modernization project safely, on schedule, and within budget. His ability to navigate site constraints, align multiple stakeholders, and maintain clear communication throughout the process set the tone for success. The project’s outcome reflected his hallmark qualities—strategic coordination, adaptability, and a commitment to excellence that benefits every partner involved.”
Jessie W.
“Jeremy’s team responded the same day, offered a fair and transparent proposal, and completed our time-sensitive project within days. Their integrity and professionalism restored my confidence in what great service should look like.”
Mason H.
“Jeremy is the rare professional who combines technical expertise with transparency and genuine advocacy for his clients. When our project faced unexpected obstacles, he took ownership, maintained open communication, and guided us through every challenge with integrity and clarity. His proactive leadership and commitment to results made all the difference.”
James C.
“Jeremy led a complex, multi-year modernization effort with professionalism and integrity. He combined deep technical expertise with a steady, customer-focused approach that helped our team navigate unfamiliar challenges and make confident decisions. His commitment to excellence and ability to simplify complexity make him a valued partner in any project.”
Cory G.
“After nearly 40 years in construction, I can say that working with Jeremy’s team was one of the most seamless experiences I have had. Their coordination, communication, and commitment to delivering exactly what the project required made a lasting impression.”